Business process change : a business process management guide for managers and process professionals / Paul Harmon, executive editor, www.BPTrends.com Chief Methodologist, Business Process Trends Associates ; Foreword by Tom Davenport.

By: Material type: TextTextPublisher: Amsterdam ; Boston : Elsevier, [2014]Edition: Third editionDescription: xxxvi, 498 pages ; 24 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 9780128003879
Subject(s): DDC classification:
  • 658.4/06 23
LOC classification:
  • HF5548.32 .H36 2014
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