Business process change : a business process management guide for managers and process professionals /

Harmon, Paul, 1942-

Business process change : a business process management guide for managers and process professionals / Paul Harmon, executive editor, www.BPTrends.com Chief Methodologist, Business Process Trends Associates ; Foreword by Tom Davenport. - Third edition. - xxxvi, 498 pages ; 24 cm

Includes bibliographical references and index.

9780128003879

2014006134


Electronic commerce.
Organizational change.
System design.

HF5548.32 / .H36 2014

658.4/06