000 00588nam a22001697a 4500
008 230823b |||||||| |||| 00| 0 eng d
020 _a9780071834704 -hbk
050 _aHD58.87.H36 2015
_b019200
100 _aHamme, David
245 _aCustomer focused process innovation:
_bLinking strategic intent to everyday execution
260 _aNew York:
_bMcGraw-Hill Education,
_c2015
300 _axiv, 349p.
_bIncludes bibliographical references and indexOrganiza
650 _aOrganizational Change
650 _aIndustrial management
650 _aReengineering (Management)
942 _cBK
999 _c9325
_d9325