000 00389nam a22001337a 4500
005 20210930190942.0
008 160722b xxu||||| |||| 00| 0 eng d
020 _a9783843350372
040 _cH
245 _aCustomer relatinship management in bank: strategies and model for banking
_cAfsar, Bilal
260 _aDeuthcland
_bAcademic publishing
_c2010
440 _nx, 75p.
942 _2lcc
_cBK
999 _c1274
_d1274