Special libraries : a survival guide / James M. Matarazzo and Toby Pearlstein with the assistance of Sylvia James ; introduction by Barbara Quint.

Includes bibliographical references and index.

Part I. You are what you measure : the importance of data as a survival tool -- Corporate score : marrying two expert tools will help you sustain your corporate library / James M. Matarazzo and Toby Pearlstein -- Case study : the AT&T Bell Laboratories Library Network / Donald T. Hawkins -- A review of research related to the management of corporate libraries / James M. Matarazzo and Toby Pearlstein -- Part II. Strategies and tactics for survival -- Staying afloat in turbulent waters / James M. Matarazzo and Toby Pearlstein with Lynne Palombo, Leigh Montgomery & Elaine Raines -- Corporate libraries : a soft analysis and a warning / James M. Matarazzo and Toby Pearlstein -- Alternate sourcing : a critical component of your survival toolkit / James M. Matarazzo and Toby Pearlstein -- Resuscitated : the EPA libraries' near death experience / James M. Matarazzo and Toby Pearlstein -- Educating special librarians : the past is prologue / James M. Matarazzo and Toby Pearlstein -- Educating special librarians. Part 2, In search of a model / James M. Matarazzo and Toby Pearlstein -- Scenario planning as preventive medicine / James M. Matarazzo and Toby Pearlstein -- Professional association membership as a survival tool / Sylvia James -- Corporate library survival outside the United States : lessons from New Zealand and Australia / Gillian Ralph and Julie Sibthorpe -- Part III. So what does your manager think? -- What the library has to do to be successful : Fidelity Investments / Chuck Pickelhaupt -- Information services at Bain & Co., Inc. : adding value to the future of the firm / Michael Zimmerman interviews Steven Tallman -- Putnam Investments Corporate Library / Patrick O'Donnell.