TY  - BOOK
AU  - Hamme, David
TI  - Customer focused process innovation: Linking strategic intent to everyday execution
SN  - 9780071834704 -hbk
AV  - HD58.87.H36 2015 019200
PY  - 2015///
CY  - New York
PB  - McGraw-Hill Education
KW  - Organizational Change
KW  - Industrial management
KW  - Reengineering (Management)
ER  -