TY - BOOK AU - Thill,John V. AU - Bovée,Courtland L. TI - Excellence in business communication SN - 9780132719049 AV - HF5718 .2 .T45 2013 U1 - 658.4/5 23 PY - 2013/// CY - Boston PB - Pearson KW - Business communication KW - United States KW - Case studies N1 - Includes bibliographical references and indexes ER -