TY - BOOK AU - Locker,Kitty O. AU - Kienzler,Donna S. TI - Business and administrative communication SN - 9780070167186 AV - HF5718 .L63 2010 U1 - 651.7 22 PY - 2010/// CY - New York PB - McGraw-Hill/Irwin KW - Business communication KW - Communication in management N1 - Includes bibliographical references and indexes ER -