Harmon, Paul,  1942- <br/><br/>
Business process change :  a business process management guide for managers and process professionals / 
Paul Harmon, executive editor, www.BPTrends.com Chief Methodologist, Business Process Trends Associates ; Foreword by Tom Davenport. 
 - Third edition. 
 - xxxvi, 498 pages ;  24 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/><label>ISBN: </label>9780128003879 
<br/><br/><label>LCCN: </label>2014006134 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Electronic commerce.<br/>Organizational change.<br/>System design.
<br/><br/><label>LC Class. No.: </label>HF5548.32  / .H36 2014 
<br/><br/><label>Dewey Class. No.: </label>658.4/06