Hodges-Schell, Martina, <br/><br/>
Communicating the UX vision :  13 anti-patterns that block good ideas / 
Martina Hodges-Schell, James O'Brien. 
 - xliv, 329 pages :  illustrations (chiefly color) ;  24 cm 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Speaking different languages -- Having different KPIs -- Not embracing everyone's goals -- Presenting without contextualizing -- Being in the room but not present -- Not having a consistent design language -- Throwing deliverables over the fence -- Living in the deliverables -- Assuming others don't get design -- Insisting on perfection -- Responding to tone, not content -- Defending too hard -- Not defending hard enough -- Identifying and fixing your own anti-patterns -- Relaxation techniques at work -- Group design techniques. 
<br/><br/> This book identifies the 13 main challenges designers face when they talk about their work and provides communication strategies so that a better design, not a louder argument, is what makes it into the world. Communicating the UX vision helps you identify the skills and behavioral patterns to present your work in more persuasive ways, and respond more constructively to feedback from coworkers and stakeholders. 
<br/><br/><label>ISBN: </label>9780124201972 0124201970 
<br/><br/><label>LCCN: </label>2015932093 
<br/><br/><label>Subjects--Topical Terms: </label><br/>User-centered system design--Research.<br/>Human-computer interaction--Social aspects.
<br/><br/><label>LC Class. No.: </label>QA76.9  / H85 2015 
<br/><br/><label>Dewey Class. No.: </label>004.21