Measuring your library's value : how to do a cost-benefit analysis for your public library /
Donald S. Elliott ... [et al.].
- Chicago : American Library Association, 2007.
- vii, 181 p. : ill. ; 26 cm.
Includes bibliographical references and index.
Introduction to cost-benefit analysis for public libraries -- Fundamentals of cost-benefit analysis -- Important considerations before commissioning a CBA study -- Preparing to measure benefits -- Measuring library benefits : identifying and sampling library users -- Measuring library benefits : preparing the survey instruments -- Measuring library costs -- Measuring return to taxpayer and donor investment in your library -- Wrapping up your study : communicating your CBA findings -- Conclusions : evaluating what your CBA study accomplished.
Public libraries--Cost effectiveness--United States--Handbooks, manuals, etc. Public libraries--Cost effectiveness--Handbooks, manuals, etc. Public libraries--Evaluation--United States--Handbooks, manuals, etc. Public libraries--Evaluation--Handbooks, manuals, etc.