Management and technology in knowledge, service, tourism & hospitality :  proceedings of the annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2013 (SERVE 2013), Jakarta, Indonesia, December 14-15, 2013 / 
 Management and technology in knowledge, service, tourism and hospitality 
editors, Ford Lumban Gaol, Bina Nusantara University, Jakarta, Indonesia, Wyne Mars, University of Saskatchewan, Canada, Hoga Saragih, Lembaga Telematika, Indonesia. 
 - VII,141P  ill 
<br/><br/> "A Balkema book." 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Business system -- Service sciences. 
<br/><br/>
<br/><br/><label>ISBN: </label>9781315775524 (ebook : PDF) 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Service industries--Management--Congresses.<br/>Tourism--Management--Congresses.<br/>Hospitality industry--Management--Congresses.<br/>Information technology--Congresses.
<br/><br/><label>Index Terms--Genre/Form: </label><br/>Electronic books.
<br/><br/><label>LC Class. No.: </label>G155  / .M36 2014