Foster, S. Thomas. <br/><br/>
Managing quality :  integrating the supply chain / 
S. Thomas Foster. 
 - 4th ed. 
 - Boston :  Prentice Hall,  c2010. 
 - xxv, 519 p. :  ill. ;  26 cm. 
<br/><br/>Includes bibliographical references and index. 
<br/><br/>Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six sigma management and lean tools -- Managing quality improvement teams and projects -- Implementing and validating the quality system. 
<br/><br/><label>ISBN: </label>9780136088509 (casebound : alk. paper) 0136088503 (casebound : alk. paper) 9780136088523 (hbk.) 013608852X (hbk.) 
<br/><br/><label>LCCN: </label>2009024984 
<br/><br/><label>Nat. Bib. No.: </label>GBA9B4953  bnb 
<br/><br/><label>Nat. Bib. Agency Control No.: </label>015431739  Uk 
<br/><br/><label>Subjects--Topical Terms: </label><br/>Quality of products.<br/>Quality control.
<br/><br/><label>LC Class. No.: </label>HF5415.157  / .F67 2010 
<br/><br/><label>Dewey Class. No.: </label>658.4/013