Using information to develop a culture of customer centricity : customer centricity, analytics, and information utilization / David Loshin, Abie Reifer.

By: Contributor(s): Material type: TextTextPublisher: Amsterdam : Elsevier, [2013]Copyright date: ♭2013Description: vii, 86 pages : illustrations ; 23 cmContent type:
  • text
Media type:
  • unmediated
Carrier type:
  • volume
ISBN:
  • 0124105432
  • 9780124105430
Subject(s): LOC classification:
  • HF5415.5 .L67 2013
Online resources:
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