Managing quality : integrating the supply chain / S. Thomas Foster.

By: Material type: TextTextPublication details: Boston : Prentice Hall, c2010.Edition: 4th edDescription: xxv, 519 p. : ill. ; 26 cmISBN:
  • 9780136088509 (casebound : alk. paper)
  • 0136088503 (casebound : alk. paper)
  • 9780136088523 (hbk.)
  • 013608852X (hbk.)
Subject(s): DDC classification:
  • 658.4/013 22
LOC classification:
  • HF5415.157 .F67 2010
Contents:
Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six sigma management and lean tools -- Managing quality improvement teams and projects -- Implementing and validating the quality system.
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Item type Current library Call number Status Date due Barcode
Books Books Kwara State University Library HF5415. I5F67 2010 (Browse shelf(Opens below)) Available 009464-01

Includes bibliographical references and index.

Differing perspectives on quality -- Quality theory -- Global supply chain quality and international quality standards -- Strategic quality planning -- The voice of the customer -- The voice of the market -- Quality and innovation in product and process design -- Designing quality services -- Managing supplier quality in the supply chain -- The tools of quality -- Statistically based quality improvement for variables -- Statistically based quality improvement for attributes -- Six sigma management and lean tools -- Managing quality improvement teams and projects -- Implementing and validating the quality system.

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