Customer focused process innovation: Linking strategic intent to everyday execution

Hamme, David

Customer focused process innovation: Linking strategic intent to everyday execution - New York: McGraw-Hill Education, 2015 - xiv, 349p. Includes bibliographical references and indexOrganiza

9780071834704 -hbk


Organizational Change
Industrial management
Reengineering (Management)

HD58.87.H36 2015 / 019200