Management and technology in knowledge, service, tourism & hospitality : proceedings of the annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2013 (SERVE 2013), Jakarta, Indonesia, December 14-15, 2013 /

Management and technology in knowledge, service, tourism & hospitality : proceedings of the annual International Conference on Management and Technology in Knowledge, Service, Tourism & Hospitality 2013 (SERVE 2013), Jakarta, Indonesia, December 14-15, 2013 / Management and technology in knowledge, service, tourism and hospitality editors, Ford Lumban Gaol, Bina Nusantara University, Jakarta, Indonesia, Wyne Mars, University of Saskatchewan, Canada, Hoga Saragih, Lembaga Telematika, Indonesia. - VII,141P ill

"A Balkema book."

Includes bibliographical references and index.

Business system -- Service sciences.



9781315775524 (ebook : PDF)


Service industries--Management--Congresses.
Tourism--Management--Congresses.
Hospitality industry--Management--Congresses.
Information technology--Congresses.


Electronic books.

G155 / .M36 2014